Write a payment reminder for an unpaid invoice - Austria-correct, with late-payment interest and reminder fee. Simply fill in and download as PDF.
Chasing payments regularly?
Facturo creates reminders straight from your open invoices - interest and fees calculated automatically, sent by email in one click.
Start for freeWhen a customer does not pay on time, a structured reminder process (Mahnwesen) helps you get your money without immediately going to court. In Austria the usual three-step sequence is: a friendly payment reminder (Zahlungserinnerung), a first reminder (1. Mahnung) and a final reminder (2. bzw. letzte Mahnung). There is no legal obligation to send a specific number of reminders - default (Verzug) already starts when the payment deadline passes.
Austrian late-payment interest depends on who owes you money. Between businesses (B2B), the statutory rate for culpable default is 9.2 percentage points above the base rate (Basiszinssatz) under § 456 UGB - currently 10,73% p.a. Against a consumer (B2C), the fixed statutory rate of 4% p.a. applies (§ 1333 in conjunction with § 1000 ABGB). This tool applies the correct rate automatically based on the debtor type you select.
Against a business debtor you are entitled to a EUR 40 flat rate for collection costs (Betreibungskostenpauschale) under § 458 UGB, regardless of the actual effort. Against a consumer, only the actually incurred, reasonable and previously agreed reminder costs may be charged - a flat B2B-style fee is not permitted (§ 6 Abs 1 Z 15 KSchG). That is why this tool defaults the fee to EUR 40 only for business debtors, and to zero for consumers.
Want the full step-by-step guide with sample wording? Read our complete guide to writing reminders in Austria →